Customer Support
There is a direct way to talk with the team
See 4 quick facts first
Getting started with tkqq Support is easy; the following information helps Dhaka and nationwide users
Contact Information
Addresses and directions arranged clearly
Help Center
Get answers to common problems in 5 minutes
tkqq App
Mobile accounts and support are both easy
4 office locations, 1 straight route
Addresses, times, and contact paths are on all cards
Dhaka Head Office
Uttara, Sector 12, 10:00 AM to 7:00 PM
Book in advance at the support desk
Open 6 days a week
Mirpur Help Point
Near Mirpur-10, from 12:00 PM to 8:00 PM
Users arriving with bKash and Nagad get quick setup
Deposit questions can also be seen here
Chittagong Contact Desk
Nasirabad Commercial Area, 11:00 AM to 6:00 PM
Help available to verify payments with Rocket
Schedule by phone in advance
Sylhet Service Counter
Near Jindabazar, from 10:30 AM to 5:30 PM
New accounts, login, and Help Center all covered
Quick answers to simple questions
How to get contact information
Most problems are solved in 3 steps
1. Check the Help Center first
Common questions are already on the tkqq Help page
2. Then contact tkqq
From the office card, select your city's point
3. If needed, log in to tkqq
Opening an account makes tickets and history easy to view
Many people in Dhaka use bKash and Nagad, so if payment-related questions are written separately, the answers come quickly
Another thing: some Android users enable notifications after first login, so support messages and status updates are not missed
tkqq Help Center, 3 steps
Step 1: Send a message
Describe the issue in 12 lines, whether account, app, or payment
Step 2: Gather information
Name, Dhaka or another city, and registered number
Step 3: Get a follow-up
When a reply arrives, you will see it directly in your account or on
From this page you can go to both the tkqq App and tkqq Login pages; both make the essential start easy before getting support
Mailing address and note
If you need to send letters or documents, use the official address
Mailing address: tkqq, Dhaka, Bangladesh; check the office card first, then send the courier
If verification is required with bKash, Nagad, or Rocket, keep receipt with you so tkqq Contact Team can verify quickly